If your order arrived damaged, incomplete, or isn’t what you expected, please contact our support team with your order number and a brief description of the issue. We’ll look into it and make it right as quickly as possible.

If you have a concern about the quality, taste, or condition of your RYSE Chocolate product, let us know. Include the product name, batch/expiry date (if available), and photos if applicable so we can assist you efficiently.

Have questions about ingredients, allergens, nutritional information, or how to enjoy RYSE Chocolate? We’re happy to help — reach out and our team will get back to you with the details you need.

If you’re interested in donations, collaborations, or sponsorship opportunities, please contact us with details about your organisation or event. While we can’t support every request, we review all enquiries carefully.

you believe you’re eligible for a return or refund, please reach out within the timeframe outlined in our Returns Policy, including your order number and reason for the request.