Shipping policy

Shipping Policy

Last updated: Feb 2026

We work hard to get your RYSE to you fast.

Order Processing

All orders are processed and dispatched within 24 hours (Monday–Friday, excluding public holidays).

Orders placed after 12pm may be processed the next working day.

Delivery Timeframe

We aim to deliver all orders within 48 hours of dispatch using our trusted delivery partner, DPD.

Once your order ships, you will receive:

• A shipping confirmation email

• Tracking details to follow your delivery

Please note that delivery times are estimates and may vary during peak periods or due to circumstances outside our control.

Delivery Responsibility

It is the customer’s responsibility to ensure:

• The shipping address is correct

• Someone is available to receive the delivery

As chocolate is temperature-sensitive, we recommend bringing your order indoors promptly upon delivery.

Shipping Issues

If your order has not arrived within the expected timeframe, please contact:

📧 hello@rysechocolate.com
Include your order number and delivery details.

Fast dispatch. Focus delivered.